" Dion's open and care free style of communicating makes learning the fine points of speaking effective and fun. When Olympic athletes present to groups, schools, and organizations, we need to 'Converse With' as opposed to 'speak to' an audience. Dion's teaching presentation style masters this concept better than speaking coaches I've worked with in the past."
- Joe Jacobi,
Olympic Gold Medalist in Whitewater Canoe

Leadership, Diversity & Communication

Communication

In today’s diverse world, communication skills are definitely the most important skills required within an organization. Whether it is face-to-face, phone or email, we are required more than ever to communicate with clients and customers. However with so many different points of view and communications styles, our messages often get lost in our efforts to communicate. We can help. We believe we have perfected a 5-hour workshop specifically designed for corporate workplaces. This workshop is an onsite, customized interactive learning experience for any size group. We help your teams discover a new self-awareness that will help them communicate better and repair damaged relationships. The overall aim of this workshop is to enhance the success of your communication by providing you with practical skills, knowledge and tools needed by communicators within an organization.

Program Objective:
Through self-discovery and increased awareness, participants will:

Understanding Communication Dynamics
Dealing with Assumptions
Working with Differing Points of View
Understanding Personality types as it relates to communication
Developing Great Listening and Responding Skills
Developing Individual Strengths and Qualities
Using Positive Reinforcement
Managing Conflict
Gaining Confidence
Explain the four basic behavioral styles and how to adapt to each.
Capitalize on personal style for more effective communication.
Describe the impact of body language and voice tones on communication.
List strategies for dealing with difficult behaviors.
Demonstrate how to deliver constructive feedback and how to politely disagree.
Develop an action plan to improve communication skills.

Outcomes:

An increase in the amount of positive, constructive communication.
A reduction of disruptive workplace conflict, including minor personality differences.
Teams to manage their own conflict.
Managing Team Conflict is a highly interactive workshop with opportunities for small group discussion for participants to discuss the new information and how to integrate the knowledge into their workplace.

Method of Deliveries:

Training session
5 hour training session

Keynote presentation
60- minute keynote

Train the Trainer
Our experienced facilitators can certify your in-house trainers to deliver any tailored training program

Our Communication Skills Training (Basic and Advanced) can be tailored as an in-house program to address specific issues within your company.

Services We Offer: